Privacy Policy

Last updated: January 18, 2025

1. Introduction

BrightWave Yacht Charter ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website brightwave-energy.com or use our yacht charter services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Make a booking or inquiry
  • Subscribe to our newsletter
  • Contact us through our website or phone
  • Participate in surveys or promotions

This information may include:

  • Name and contact information (email, phone, address)
  • Payment information (processed securely by third-party providers)
  • Booking preferences and special requirements
  • Emergency contact information

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and browser information
  • Device and operating system information
  • Pages visited and time spent on our site
  • Referral sources

3. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your yacht charter bookings
  • Communicate with you about your reservations
  • Send you newsletters and promotional materials (with your consent)
  • Improve our website and services
  • Comply with legal obligations
  • Ensure safety and security during yacht charters

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

  • Service Providers: With trusted third parties who assist in operating our business (payment processors, booking systems)
  • Legal Requirements: When required by law or to protect our rights and safety
  • Emergency Situations: With relevant authorities if necessary for safety during yacht operations

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through our cookie consent banner and your browser settings. For more information, please see our Cookie Policy.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Booking information is typically retained for 7 years for legal and insurance purposes.

8. Your Rights

Under applicable data protection laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to or restrict processing
  • Data portability
  • Withdraw consent for marketing communications

9. International Data Transfers

Your information may be transferred to and processed in countries other than Malaysia. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

10. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

  • Email: [email protected]
  • Phone: +60-12-345-6789
  • Address: Jalan Pantai Chenang, Langkawi, Kedah 07000, Malaysia